Legal information Ongoing special offers
TERMS & CONDITIONS OF PROMOTIONAL OFFERS
This page is dedicated to the legal information and terms of sale and cancellation applying to all our recent and ongoing special promotional operations:
IT'S SPRING !
All Suites offers you up to -25% on its standard rates!
Offer available for your stays from the first night from March 17, 2023 to June 18, 2023 inclusive, cancellable free of charge up to 5 days before arrival, in the residences of Bordeaux-Mérignac, Bordeaux Lac, La Teste de Buch, Bordeaux- Pessac, Pau, Dunkirk, Rungis, Choisy-le-Roi, Bordeaux-Marne, Massy-Palaiseau and Noisy Le Grand, and the Hotel du Teich.
Reservations from March 17, 2023 to June 18, 2023 inclusive.
A credit card number will be requested when booking as a guarantee and full payment of the stay upon arrival.
In case of no-show or late cancellation the amount of the first night of the stay will be retained.
The rates are applicable subject to availability and within the limits of the suites allocated to this offer.
The prices are excluding tourist tax and excluding options and services.
DUNKIRK CARNIVAL OFFER
All Suites offers you up to -25% on its standard rates!
Offer available for your stays from the first night from February 03, 2023 to March 12, 2023 inclusive, cancellable free of charge up to 3 days before arrival, in the residence of Dunkirk.
Reservations from February 3, to March 12, 2023 inclusive.
A credit card number will be requested when booking as a guarantee and full payment of the stay upon arrival.
In case of no-show or late cancellation the amount of the first night of the stay will be retained.
The rates are applicable subject to availability and within the limits of the suites allocated to this offer.
The prices are excluding tourist tax and excluding options and services.
WINTER OFFER
All Suites offers you up to -25% on its standard rates!
Offer available for your stays from the first night from January 06, 2023 to March 12, 2023 inclusive, cancellable free of charge up to 3 days before arrival, in the residences of Bordeaux-Mérignac, Bordeaux Lac, La Teste de Buch, Bordeaux- Pessac, Pau, Dunkirk, Rungis, Choisy-le-Roi, Bordeaux-Marne, Massy-Palaiseau and Noisy Le Grand, and the Hotel du Teich.
Reservations from January 6, to March 12, 2023 inclusive.
A credit card number will be requested when booking as a guarantee and full payment of the stay upon arrival.
In case of no-show or late cancellation the amount of the first night of the stay will be retained.
The rates are applicable subject to availability and within the limits of the suites allocated to this offer.
The prices are excluding tourist tax and excluding options and services.
VALENTINE'S DAY (FINISHED OFFER)
For any stay of 3 consecutive nights, All Suites offers you the 3rd! For any stay of 6 consecutive nights, the 3rd and 6th night are free!
Offer available for your stays of 3 to 6 consecutive nights from January 27, 2023 to December 31, 2023 inclusive, cancellable free of charge up to 3 days before arrival, in residences in Bordeaux Mérignac, Bordeaux Lac, Bordeaux Pessac, Pau , Dunkirk, Rungis, Choisy le Roi, Bordeaux Marne, Massy Pal aiseau and Noisy Le Grand.
Offer available for your stays of 3 to 6 consecutive nights from January 27, 2023 to July 7, 2023 and from September 3, 2023 to December 31, 2023 inclusive, in the La Teste de Buch residence and the Teich hotel.
Reservations from January 27, 2023 to February 14, 2023 inclusive.
A credit card number will be requested when booking as a guarantee and full payment of the stay upon arrival.
In case of no show or late cancellation the total amount of the stay will be retained.
The rates are applicable subject to availability and within the limits of the suites allocated to this offer.
The prices are excluding tourist tax and excluding options and services.
SPORT OFFER
Discover our exclusive offer for athletes*!
To benefit from our ALL SUITES SPORT rates, the customer must present a sports license and an invitation to a competition, training course or event upon arrival. The offer can be booked on our website using the code ASAHSPORT. In the absence of proof on arrival, the customer agrees to pay the daily rate.
The offer is also applicable to accompanying persons - managers, referees, medical staff - as part of a group reservation. When booking directly with the establishment, the 11th room is free. For groups, the allocation of rooms on the same floor will be preferred.
Offer available for stays from Friday to Sunday, public holidays and the day before public holidays, as well as during school holidays until June 30, 2023, subject to availability and within the limit of the suites allocated to this offer.
Valable in Bordeaux-Mérignac, Bordeaux Lac, La Teste de Buch, Bordeaux-Pessac, Pau, Dunkerque, Rungis, Choisy-le-Roi, Bordeaux-Marne, Massy-Palaiseau et Noisy Le Grand, et l'hôtel du Teich.
The offer includes the night, late departure until 5 p.m.**, the provision of a space for briefing athletes**, access to the gym** as well as parking** for minibuses/coaches in case of groups.
A credit card number will be requested when booking as a guarantee and full payment of the stay upon arrival. Cancellable free of charge until 4 p.m. on the day of arrival. In case of no-show or late cancellation the amount of the first night will be retained. Other conditions may apply for groups from 10 rooms.
Prices are excluding breakfast available on site or to take away, tourist tax and excluding options and services.
*Excluding national and international events.
**Services offered in certain establishments subject to conditions and availability. To find out if you can benefit from it, please request it when you make your reservation.
OFFICE OR RELAXATION - DAY USE
Daily rate available up to 90 days booked, excluding options not mentioned as included, tourist tax and services.
The provision of accommodation is only valid during the day, including for a reservation of several days. The availability times are those indicated in the name of the rate and vary by establishment.
Exceeding the hours results in the billing of one night in addition to the daily rate.
No provision of the apartment is scheduled on the day indicated as the date of departure. Cancellation free of charge until 11.59 p.m. the day before arrival. In the event of a no-show, late cancellation or modification, the amount for the first day with any options mentioned as included in the price is retained.
An early departure must be reported before 6 p.m. the day before the next reserved day so as not to result in its invoicing.
No advance payment as collateral. However, a credit card number will be required for pre-authorization of an amount corresponding to the first day of stay.
The card used for the reservation must be presented on arrival. Full payment for the stay will be requested upon arrival.
FIDME LOYALTY PROGRAM
This program is intended for all individuals over the age of 18 who are “clients” of the All Suites Appart Hôtel Residences.
Access to the benefits of the loyalty program is achieved by downloading the FIDME mobile application. In this program, 1 stamp is granted per night stayed and payable outside stays of more than 29 nights.
The accumulation of 10 stamps opens the right to a free night valid for 1 year, to be used in an All Suites Appart Hôtel * residence. In addition, a small bottle of water will be offered on arrival.
Only reservations made directly with the residences will be eligible for stamps. The booking channels eligible for stamps are as follows: https://www.allsuites-apparthotel.com/, by phone on 0800 33 9000 or directly from one of the All Suites Appart Hôtel * establishments.
The rates eligible for stamps are as follows: all public rates (standard or promotional) as well as company rates without an agreement.
The reservation for the free night is subject to availability at the All Suites Appart Hôtel *. For stays of more than one night, the free (s) apply (s) on the night (s) the least expensive (s). The program provides for an exclusion period of 10 days maximum per year per establishment during which it is not possible to use the free nights. This period is fixed at 30 days maximum per year for All Suites Appart Hotel La Teste and All Suites Hôtel Le Teich. The free night does not entitle you to an additional tampon.
* Excluding All Suites Appart Hôtel Besançon
INCLUDED BREAKFAST OFFER
Benefit of the "Included breakfast offer", available for stays from 1 to 90 consecutive nights.
This offer is cancellable for free until midnight the day before your arrival.
A credit card number will be requested during your booking as a guarantee, and full payment of the stay upon your arrival.
In case of no show or late cancellation, the amount of the first night will be retained and breakfast will not be deductible.
This offer is available within the limits of the rooms allocated.
The price is excluding tourist tax, options and services.
SPECIAL COMPANY OFFER
Benefit from a 15% discount on the standard price of your stay (excluding tourist tax, options and services).
Book using a promotional code obtained from reception of the establishment and subject to the presentation of a company business card in the name of the client or another proof of identity on arrival.
These rates apply subject to availability and to the number of rooms allocated to this special offer. This offer cannot be combined with any other ongoing promotions.
Bookings are not prepaid. A bank card guarantee is requested at the time of reservation and payment is required on departure. Prices exclude tourist tax. Bookings can be changed and cancelled at no cost up to noon on the day of arrival. In the event of cancellation, late changes or no-show, the amount due for the first night shall be deducted.
LAST-MINUTE OFFERS
Benefit from a 10% discount on the price of your stay (excluding options and services), for stays between 1 and 6 nights in the Bordeaux-Mérignac, Bordeaux Lac, la Teste-de-Buch, Pau, Dunkirk, Orly-Rungis, Choisy-le-Roi, Bordeaux-Marne and Massy-Palaiseau residences.
Benefit from a 10% discount on the price of your stay (excluding options and services), for stays between 1 and 3 nights at the Le Teich Hotel.
These rates apply subject to availability and to the number of suites allocated to this special offer.
Bookings must be paid for in full in advance at the time of reservation. Prices exclude tourist tax, options and services. On account of this special discount, bookings cannot be cancelled or changed. Subsequently, in the event of clients failing to show or cancelling their stay, there shall be no reimbursement of any amounts paid for the reservation.
HOT DEAL
Benefit from a 15% discount on the price of your stay (excluding options and services), by booking at least 3 days before your date of arrival, for stays between 1 and 6 nights in the Dunkirk, Bordeaux-Mérignac, Bordeaux-Lac, Bordeaux Marne, Bordeaux-Pessac, Pau, La Teste-de-Buch, Orly-Rungis, Choisy-le-Roi and Massy-Palaiseau residences.
Benefit from a 15% discount on the price of your stay (excluding options and services), by booking between 3 and 14 days before your date of arrival, for all stays of between 1 and 6 nights in the Pau, La Teste-de-Buch hotel residences and in the Le Teich Hotel.
These rates apply subject to availability and to the number of suites allocated to this special offer.
Bookings must be paid for in full in advance at the time of reservation. Prices exclude tourist tax. On account of this special discount, bookings cannot be cancelled or changed. Subsequently, in the event of clients failing to show or cancelling their stay, there shall be no reimbursement of any amounts paid for the reservation.
BOOK AHEAD
Benefit from a 20% discount on the price of your stay (excluding options and services), by booking at least 21 days before your date of arrival, for stays between 1 and 6 nights in the Dunkirk, Bordeaux-Mérignac, Bordeaux Lac, Bordeaux Marne, Bordeaux-Pessac, Pau, Orly-Rungis, Choisy-le-Roi and Massy-Palaiseau residences.
Benefit from a 20% discount on the price of your stay (excluding options and services), by booking at least 14 days before your date of arrival, for stays between 1 and 6 nights in the La Teste-de-Buch residence and in the Le Teich Hotel.
These rates apply subject to availability and to the number of suites allocated to this special offer.
Bookings must be paid for in full in advance at the time of reservation. Prices exclude tourist tax. On account of this special discount, bookings cannot be cancelled or changed. Subsequently, in the event of clients failing to show or cancelling their stay, there shall be no reimbursement of any amounts paid for the reservation.
LONG-TERM STAYS 7-29 NIGHTS
Benefit from a 20% discount on the price of your stay (excluding options and services) of between 7 and 29 nights.
These rates apply subject to availability and to the number of suites allocated to this special offer.
This offer applies to the Dunkirk, Bordeaux Lac, Pau, La Teste, Orly Rungis, Bordeaux Mérignac, Bordeaux-Pessac, Choisy-le-Roi, Bordeaux-Marne and Massy-Palaiseau residences.
Bookings are subject to the payment of a 30% deposit of the total amount of the reservation. Prices exclude tourist tax. Bookings may be changed and cancelled for free up to 14 days before the day of arrival. After this 48-hour period, the deposit shall be forfeited in the event of cancellation or no-show.
EXTENDED STAYS 30-90 NIGHTS
Enjoy a special discount for stays from 30 to 90 nights.
These rates apply subject to availability and to the number of suites allocated to this special offer.
This offer applies to the Dunkirk, Bordeaux Lac, Pau, La Teste, Orly Rungis, Bordeaux Mérignac, Bordeaux Pessac, Choisy-le-Roi, Bordeaux-Marne and Massy-Palaiseau residences.
Bookings are subject to the payment of a 10% deposit of the total amount of the reservation. Prices exclude tourist tax. Bookings can't be changed for free. The deposit shall be forfeited in the event of cancellation, modification or no-show.
VERY LONG STAYS 4-90 NIGHTS
Benefit from a 20% discount on the price of your stay (excluding options and services) for stays between 4 and 90 nights at the Le Teich Hotel.
These rates apply subject to availability and to the number of rooms allocated to this special offer.
Bookings are subject to the payment of a 30% deposit of the total amount of the reservation. Prices exclude tourist tax. Bookings may be changed and cancelled for free up to 14 days before the day of arrival. After this period, the deposit shall be forfeited in the event of cancellation or no-show. In case of shortened stay less than 4 nights, the 20% discount on the standart rate is no longer applied