Legal information Ongoing special offers

GENERAL INFORMATION AND CUSTOMER WELCOME - COVID19

Customers who have booked a stay in full or partial prepayment with a departure date before April 30, 2020 included in one of our All Suites Appart Hotel establishments, may postpone their reservation without penalty. This modification may be made up to 24 hours before the scheduled arrival for a next stay before December 31, 2020 inclusive.
Any modification of an existing reservation will be made according to availability and will be subject to any price differences. To modify your stay, please contact the establishment directly.

We advise customers who have made their reservations through online travel agents or other travel professionals to contact them directly to find out about their terms and conditions.

TERMS & CONDITIONS OF PROMOTIONAL OFFERS

This page is dedicated to the legal information and terms of sale and cancellation applying to all our recent and ongoing special promotional operations:*

SEMI-FLEXIBLE OFFER

All Suites offers you -10% on these standard rates!
Offer available for stays from 1 to 90 nights booked up to 3 days before arrival.

Stay cancellable free of charge up to 3 days before arrival
A full advance payment will be required when booking online or through our contact center.

In case of no show or late cancellation the entire stay is charged
Promotion available within the limit of the apartments allocated to this offer.
The prices are excluding tourist tax, options and services.

WINTER OFFER

Enjoy a discount up to 25% off on our standard rates!

Offer available for stays of 1 to 29 consecutive nights from September 25, 2019 to March 31, 2020.

This offer is non-cancellable, non-modifiable and non-refundable and can not be combined with other promotions and offers in progress.
A full advance payment will be required when booking online or through our contact center.
Promotion available within the limit of the apartments allocated to this offer.
Prices are excluding tourist tax, options and services.

Offer bookable until March 31, 2020.

INCLUDED BREAKFAST OFFER

Benefit of the "Included breakfast offer", available for stays from 1 to 90 consecutive nights.
This offer is cancellable for free until midnight the day before your arrival.

A credit card number will be requested during your booking as a guarantee, and full payment of the stay upon your arrival.
In case of no show or late cancellation, the amount of the first night will be retained and breakfast will not be deductible.

This offer is available within the limits of the rooms allocated.
The price is excluding tourist tax, options and services.

ALL SUITES PRIVATE OFFER

Benefit of an exclusive 30% discount on our standart rate for you stay until December31, 2020 ! Offer valid until December 31st 2020.

This private offer is bookable only with a promotional code, communicated by email. You must provide it to validate your booking on our website or through our contact center.
Offer available on the stays from 2 to 29 consecutive nights, free cancellable until midnight the day before tour arrival.

Reservations are subject to full advance payment of your stay when booking. Your credit card number will be requested as a guarantee when you'll make your reservation.
Therefore, in case of no show of the customer or in case of late cancellation, the reservation will not be the subject of any refund of the sums paid.
Rates availability are applicable subject within the number of rooms allocated to this special offer.
Prices are excluding tourist tax, excluding options and services.

SPECIAL COMPANY OFFER

Benefit from a 15% discount on the standard price of your stay (excluding tourist tax, options and services).
Book using a promotional code obtained from reception of the establishment and subject to the presentation of a company business card in the name of the client or another proof of identity on arrival.
These rates apply subject to availability and to the number of rooms allocated to this special offer. This offer cannot be combined with any other ongoing promotions.
Bookings are not prepaid. A bank card guarantee is requested at the time of reservation and payment is required on departure. Prices exclude tourist tax. Bookings can be changed and cancelled at no cost up to noon on the day of arrival. In the event of cancellation, late changes or no-show, the amount due for the first night shall be deducted.

LAST-MINUTE OFFERS

Benefit from a 10% discount on the price of your stay (excluding options and services), for stays between 1 and 6 nights in the Bordeaux-Mérignac, Bordeaux Lac, la Teste-de-Buch, Pau, Dunkirk, Orly-Rungis, Choisy-le-Roi, Bordeaux-Marne and Massy-Palaiseau residences.
Benefit from a 10% discount on the price of your stay (excluding options and services), for stays between 1 and 3 nights at the Le Teich Hotel.
These rates apply subject to availability and to the number of suites allocated to this special offer.
Bookings must be paid for in full in advance at the time of reservation. Prices exclude tourist tax, options and services. On account of this special discount, bookings cannot be cancelled or changed. Subsequently, in the event of clients failing to show or cancelling their stay, there shall be no reimbursement of any amounts paid for the reservation.

HOT DEAL

Benefit from a 15% discount on the price of your stay (excluding options and services), by booking at least 3 days before your date of arrival, for stays between 1 and 6 nights in the Dunkirk, Bordeaux-Mérignac, Bordeaux-Lac, Bordeaux Marne, Bordeaux-Pessac, Pau, La Teste-de-Buch, Orly-Rungis, Choisy-le-Roi and Massy-Palaiseau residences.
Benefit from a 15% discount on the price of your stay (excluding options and services), by booking between 3 and 14 days before your date of arrival, for all stays of between 1 and 6 nights in the Pau, La Teste-de-Buch hotel residences and in the Le Teich Hotel.

These rates apply subject to availability and to the number of suites allocated to this special offer.
Bookings must be paid for in full in advance at the time of reservation. Prices exclude tourist tax. On account of this special discount, bookings cannot be cancelled or changed. Subsequently, in the event of clients failing to show or cancelling their stay, there shall be no reimbursement of any amounts paid for the reservation.

BOOK AHEAD

Benefit from a 20% discount on the price of your stay (excluding options and services), by booking at least 21 days before your date of arrival, for stays between 1 and 6 nights in the Dunkirk, Bordeaux-Mérignac, Bordeaux Lac, Bordeaux Marne, Bordeaux-Pessac, Pau, Orly-Rungis, Choisy-le-Roi and Massy-Palaiseau residences.

Benefit from a 20% discount on the price of your stay (excluding options and services), by booking at least 14 days before your date of arrival, for stays between 1 and 6 nights in the La Teste-de-Buch  residence and in the Le Teich Hotel.

These rates apply subject to availability and to the number of suites allocated to this special offer.
Bookings must be paid for in full in advance at the time of reservation. Prices exclude tourist tax. On account of this special discount, bookings cannot be cancelled or changed. Subsequently, in the event of clients failing to show or cancelling their stay, there shall be no reimbursement of any amounts paid for the reservation.

LONG-TERM STAYS 7-29 NIGHTS

Benefit from a 20% discount on the price of your stay (excluding options and services) of between 7 and 29 nights. 

These rates apply subject to availability and to the number of suites allocated to this special offer. 

This offer applies to the Dunkirk, Bordeaux Lac, Pau, La Teste, Orly Rungis, Bordeaux Mérignac, Bordeaux-Pessac, Choisy-le-Roi, Bordeaux-Marne and Massy-Palaiseau residences.

Bookings are subject to the payment of a 30% deposit of the total amount of the reservation. Prices exclude tourist tax. Bookings may be changed and cancelled for free up to 14 days before the day of arrival. After this 48-hour period, the deposit shall be forfeited in the event of cancellation or no-show.
 

EXTENDED STAYS 30-90 NIGHTS

Enjoy a special discount for stays from 30 to 90 nights.

These rates apply subject to availability and to the number of suites allocated to this special offer. 

This offer applies to the Dunkirk, Bordeaux Lac, Pau, La Teste, Orly Rungis, Bordeaux Mérignac, Bordeaux Pessac, Choisy-le-Roi, Bordeaux-Marne and Massy-Palaiseau residences.

Bookings are subject to the payment of a 10% deposit of the total amount of the reservation. Prices exclude tourist tax. Bookings can't be changed for free.  The deposit shall be forfeited in the event of cancellation, modification or no-show.

VERY LONG STAYS 4-90 NIGHTS

Benefit from a 20% discount on the price of your stay (excluding options and services) for stays between 4 and 90 nights at the Le Teich Hotel.

These rates apply subject to availability and to the number of rooms allocated to this special offer.

Bookings are subject to the payment of a 30% deposit of the total amount of the reservation. Prices exclude tourist tax. Bookings may be changed and cancelled for free up to 14 days before the day of arrival. After this period, the deposit shall be forfeited in the event of cancellation or no-show. In case of shortened stay less than 4 nights, the 20% discount on the standart rate is no longer applied


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