GENERAL INFORMATION AND CUSTOMER WELCOME - COVID19

Updated March 19, 2020

Dear customers,

In the exceptional health context that we are going through linked to COVID-19, our priority is to guarantee the health and safety of our customers as well as that of our employees.
We are concentrating our efforts in the prevention and constant adaptation of our positioning according to the evolution of Government directives.
We do our best, under the strict sanitary rules, to continue an activity.

To this end, the establishments below remain open to date, according to specific times :

  •     ALL SUITES Mérignac from 9AM to 4PM
  •     ALL SUITES Bordeaux Lac from 9 a.m. to 4 p.m.
  •     ALL SUITES Pau from 9 a.m. to 4 p.m.
  •     ALL SUITES Dunkerque (tourist residence and student resident) 24h / 24h
  •     ALL SUITES Pessac (tourist residence and student resident) from 9 a.m. to 4 p.m.
  •     ALL SUITES Choisy (tourist residence and student resident) 24h / 24h
  •     ALL SUITES Bordeaux Marne (student resident only) from 9 a.m. to 4 p.m.
  •     ALL SUITES Palaiseau (tourist residence and student resident) 24h / 24h
  •     ALL SUITES STUDY Chartrons from 9AM to 5PM
  •     ALL SUITES STUDY Pessac from 9AM to 5PM
  •     GESTFAC from 9AM to 5PM

In order to comply with the directives of March 14, our common spaces are closed:

  • Breakfast room
  • Gym and sauna
  • Seminar rooms
  • Game / TV rooms
  • Common work rooms

To ensure continuity of service, we provide you with a Breakfast Box exclusively to take away *
Beverage / snacking vending machines in our student residences remain accessible, consumption on site is prohibited
However, some of the establishments will be closed until March 31:

  •     ALL SUITES Le Teich
  •     ALL SUITES La Teste de Buch
  •     ALL SUITES Orly-Rungis
  •     ALL SUITES Bordeaux Marne (tourist residence only)

Customers who have booked a stay in full or partial prepayment with a departure date before April 30, 2020 included in one of our All Suites Appart Hotel establishments, may postpone their reservation without penalty. This modification may be made up to 24 hours before the scheduled arrival for a next stay before December 31, 2020 inclusive.
Any modification of an existing reservation will be made according to availability and will be subject to any price differences. To modify your stay, please contact the establishment directly.

We advise customers who have made their reservations through online travel agents or other travel professionals to contact them directly to find out about their terms.

Thank you for your understanding and hope to welcome you very soon in our establishments.

The entire All Suites Appart Hotel team renews their support for this event.

* Available on request from reception, during opening hours, and subject to product replenishment